1. Data Controller
The controller responsible for data processing is:

Norman Health Products & Services B.V.
Gustav Mahlerplein 251
1082 MS Amsterdam
The Netherlands

KvK: 71966226
VAT: NL858920840B01
Email: contact@funghiclear.eu

2. Personal Data We Process
We may process the following categories of personal data:
• First and last name
• Billing and shipping address
• Email address
• Telephone number
• Payment-related data (processed by payment providers)
• IP address
• Order and transaction history
• Communication with customer support
• Device and browser data

3. Purposes of Processing
Your personal data is processed for the following purposes:
• Processing and delivering orders
• Handling payments and refunds
• Customer communication and support
• Compliance with legal obligations
• Fraud prevention and security
• Website optimization and analytics

4. Legal Basis for Processing (GDPR Article 6)
We process personal data based on:
• Performance of a contract
• Legal obligations
• Legitimate interests (such as business operations and security)
• Consent, where required (e.g. marketing cookies)

5. Payment Providers
Payments are processed by secure third-party providers, including:
• Credit card providers
• PayPal
• Apple Pay
• Google Pay
• Klarna
• Shop Pay

We do not store complete payment details.

6. Shipping Partners
To deliver your order, we share necessary personal data with DHL.

This data is used exclusively for shipping purposes.

7. Cookies and Tracking
We use functional, analytical, and (where applicable) marketing cookies.
You can manage cookie preferences via your browser or consent banner.

8. Data Retention
Personal data is retained only as long as necessary for the stated purposes or as required by law (e.g. tax retention periods).

9. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

10. Data Sharing
Personal data is shared only with processors necessary for:
• Order fulfillment
• Payments
• Shipping
• Legal compliance

We never sell personal data.

11. Your GDPR Rights
You have the right to:
• Access your data
• Rectify incorrect data
• Request erasure (“right to be forgotten”)
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time

Requests can be sent to contact@funghiclear.eu

12. Complaints
You have the right to lodge a complaint with a supervisory authority.
In the Netherlands, this is the Autoriteit Persoonsgegevens.

13. Changes
This Privacy Policy may be updated. The latest version is always available on funghiclear.eu.

14. Contact
For privacy-related questions, contact:
contact@funghiclear.eu